1 hour ticket response
Quick support is our paramount responsibility and this is why we have a team of accomplished support engineers who are eager to offer a fast solution to any question that you might possibly have. Just open your trouble ticket from the Web Hosting Control Panel and we will reply within one hour in the worst case scenario. In fact, we work hard and aim for a 20–minute client support ticket response time.
An Exceptional Customer Support Service
Each member of our tech support team has several years of experience in the shared website hosting field and most of them have been with us for at least 5 years. They are all ready to respond to all your inquiries in the most efficient way possible.
A User–Friendly Help Section
In the Web Hosting Control Panel you’ll find an intuitive Help section where you can get quick hints on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. section, find more information in the web hosting account management articles or check the instructional video tutorials.