Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is trained to shortly deal with all shared website hosting users’ questions and help questions. Through our ticket system, it will be easy to share your request and a support crew fellow member will, no doubt go back to to you in less than maximum one hour. In fact, practice has shown that the common reaction time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our team of professionals will be on the web for you 24x7x365 to reply to all of your questions and to solve any trouble you will have. You can easily open a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail any moment. Moreover, on business days, you’ll be able to ring us or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want assistance while working on your site within the Control Panel, it is possible to always simply click the Help control key and track down your problem in the selection of articles that will come up. We have also turned a lot of the content articles into video lessons. The list of video clips will show up if you pick the Videos button located in the top right angle.