A 99.9% Server Uptime
Our shared website hosting system is based on a secure, world–class hardware architecture and a strongly modified version of Linux. That’s why, irrespective of what your website is, or how many site visitors you’ve got, or even if there is a distributed denial–of–service assault, our servers will stay up and running and your web sites will remain visible online.
Our shared website hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to deliver a good–quality web hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom internal network to ensure an ultra–fast connection speed with the outside world.
And because of this, regardless of which datacenters you pick: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not content with our web hosting services, or if you consider them inadequate, or if you decide that you require a VPS servers rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control over your domain names even if you close your account with us.
24/7 Technical Support
We have conscientiously selected each individual member of our 24x7 support team so that we can offer the very best customer care service you can possibly get. Each of our customer service technicians has many years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they’re available 24x7x365 – you’ll be able to call them at any time and they’ll reply back to you as quickly as possible.
Their average response time is well under 20 minutes, whilst with many other web hosting firms you have to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in under 1 hour.