There're a lot of shared website hosting providers on the market, yet many of them are resellers that have limited resources, especially when it comes to support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you'll have via this way of communication may vary based on the provider - a few of them offer experienced phone support, others offer basic and customer support only since some issues are more time-consuming and it would be quicker to be resolved through a support ticket, especially if the situation has to be escalated. However, it is good to find that you can always get in touch with your website hosting supplier since there are a lot of small issues that can be managed easily and in a very timely manner with a call, not mentioning that you will be able to get more information regarding the services before you become a customer.
Phone Support in Shared Website Hosting
Our shared website hosting
plans offer phone support 14 hrs a day even on official holidays, therefore if you do not have an account yet, you'll be able to give us a call and learn more about our solutions or whether we will meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so that you can contact the telephone number which is nearer to you. If you're an existing customer, we will help you promptly with any kind of general and billing matters as well as with various technical issues to save you time and efforts - we acknowledge the fact that often it's more convenient to talk to a live person so as to get things done instantly. Certainly, some situations simply cannot be resolved on the telephone, so in such a case you'll be able to use our ticketing system.