In spite of the fact that the web hosting service provided by the different companies appears identical, every provider has a personalized platform with its own tweaks and different ways to accomplish particular tasks. In cases like this, an information-packed knowledge base will be rather helpful both for persons with little to no past experience and for technically knowledgeable individuals who will ultimately discover how certain operations are executed, but will lose time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, sparing users both time and efforts. The result is more content customers, since they can quickly find the information they are searching for, and significantly less work for the customer service team, because typically the majority of the queries and difficulties that clients have got are already enumerated in the knowledge base. In case the articles are competently written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All shared website hosting that we’re offering feature a detailed knowledge base where you can find everything you may ever need to know about your hosting account. Irrespective of whether you plan to create a brand-new MySQL database, to forward a domain by means of an .htaccess config file or to set up an email account on your desktop PC or smart phone, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a specific section of your Hepsia Control Panel, you will see articles that are associated with the features that can be accessed through it. If you wish to check the entire archive of articles and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any complication that you might chance upon, but in case you do not find the info that you need, you can always touch base with us, as we are at your disposal 24-7.